Terms and conditions

Rent-a-guide : VAT-511086324

  • All tours are conducted by government licensed guides and in luxury air-conditioned vehicles and buses.
  • Prices include complimentary pick up from most of the hotels.
  • Tourists are required to be ready at the earlier pick up time indicated.  
  • Delays in pick up beyond the estimated range may occur due to unforeseen reasons and/or traffic conditions.
  • Changes in itinerary may occur due to holidays, force majeure or circumstances beyond our control.
  • The daily tours are conducted bilingual (please see guaranteed language list on page 3 )
  • Daily tours - entrance fees are included. Meals and tips are NOT included.
  • 10% discount on daily tours granted to children under 12 years old and students with international student card. 25% discount on daily tours for children under 7 years old.
  • Passengers with special needs: wheelchairs, carriages or baby chairs need to notify us about their needs in advance.
  • On daily tours the tourists are obliged to stay with the group at all times. Separation from the other travelers may result in being left behind and will be at the customer’s expense.
  • Cancellation Fees:  25% for notification 24 hours prior to tour. No refund for cancellation on the day of the tour.
  • Valuable belongings should never be left unattended in the vehicle.
  • Rent-a-guide will not accept responsibility for any loss, injury or damage.
  • For all tours (except for Massada & dead sea) modest attire is required for visiting holy places of any religion (men with head covering, women with shoulder covering; for both men and women - no shorts).

Rent-a-Guide and our professional team of guides do the best to provide you with a most enjoyable, memorable and safe tour.

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